Sr. Business Development Associate-Robotics

Location: Bangalore

Type: Full Time

Job Overview

As a Sr. Business Development Associate - Robotics, you will play a critical role in scaling the adoption of our robotic actuators, soft grippers, and robotic arms across industries. You’ll support the entire customer lifecycle—from lead qualification and demos to deployment coordination and feedback collection.

This is a hands-on, execution-focused role designed for individuals who enjoy cross-functional work, field travel, and owning the customer experience in an engineering-led, deep-tech start-up. You’ll be interfacing with clients, partners, internal engineers, and ecosystem stakeholders to deliver tailored automation solutions.

Key Responsibilities:

Sales Support & Business Development

1.  Identify potential clients in manufacturing, automation, and robotics spaces through outbound outreach, industry events, and CRM follow-up.

2. Present automation and robotic solutions to customers, integrators, and OEMs; deliver hands-on product demonstrations across locations.

3. Support the preparation of commercial proposals in collaboration with engineering and leadership teams.

4. Manage customer interactions across the full sales cycle: requirement scoping, objection handling, follow-ups, technical clarifications, and deal closure.

5. Collaborate with channel partners, integrators, and internal teams to finalize techno-commercial aspects of deals.

   
   Customer Success & Coordination

   1. Own the post-sale engagement: coordinate installations, provide support for pilot deployments, and ensure a smooth onboarding experience.

   2.  Serve as a point of contact between customer teams and internal engineering/design teams for requirements translation and solution delivery.

   3.  Maintain updated documentation for each account, including call reports, feedback logs,deployment timelines, and service requests.

   4.  Escalate and resolve any field-level issues in a structured manner, maintaining customer satisfaction and trust.

      
      Exhibition & Field Engagement

   1. Represent the company at trade shows, expos, road shows, and partner events (~2-4per year).

   2.  Plan and execute booth setup, demo readiness, lead capture, and follow-up post-event.

   3. Travel for customer visits, site surveys, integration planning, and deployment coordination (20–30% travel expected).

   Internal Collaboration & Operations

   1.  Track and update CRM and internal reporting systems with the status of leads, deployments, and open actions.

   2. Collaborate with engineering, production, and testing teams to ensure product readiness and meet the delivery timeline.

   3. Organize and maintain structured documentation, including product sheets, solution guides, and technical FAQs for customers and integrators.

   4. Work closely with the leadership team on performance reviews, revenue forecasts, and funnel reporting.

Requirements

Qualifications

1. 2–3 years of experience in a customer-facing role such as business development, technical sales, pre-sales, or field operations—mandatorily in automation, manufacturing, or robotics industries.

2.  MBA + 2-3yrs or BBA/BCom/BTech/BE + 4-6yrs experience. Basic background in engineering (Mechanical, Mechatronics, Electrical, or Electronics Engineering) is preferred but not mandatory.

Skills & Traits

1.  Strong interpersonal skills and a consultative selling mindset; able to build trust with technical and commercial stakeholders alike.

2.  Excellent written and verbal communication skills, including presentations and technical articulation.

3.  Familiarity with B2B hardware sales cycles—especially in industrial/automation setups—is a major plus.

4. Proficient in MS Office (Excel, PowerPoint) and basic CRM tools.

5. Comfortable working in a startup environment: self-motivated, adaptable, and able to execute independently.

6.  Knowledge of best practices for lead generation, follow-ups, closing deals, post-sales are highly desirable.

Why Join Us?

1. Be part of a cutting-edge deep-tech team building robotics for the next generation of factories and logistics.

2. High ownership, visibility, and impact—work directly with the founding team on core business functions.

3. Learn across domains: robotics, sales engineering, customer success, and operations.

4. Growth path into sales leadership, technical program management, or ecosystem partnerships.

About ARTPARK:

ARTPARK @ IISc (AI & Robotics Technology Park) is a unique non-profit (section-8) organisation promoted by the Indian Institute of Science (IISc) to foster innovations in AI & Robotics by bringing together the best of the startup, industry, research, and government ecosystem. It is seed funded by the Department of Science & Technology (DST), Govt.. of India, under the National Mission on Interdisciplinary Cyber-Physical Systems (NM-ICPS) and the Govt of Karnataka. 

ARTPARK @ IISc is driving advances in robotics, autonomous systems and AI through translational R&D in areas of Intelligent Healthcare, Automation for Logistics and Skilling for the AI age. Our work spans open tools, standards, IP, technologies, databanks and path-breaking companies.